JENN ARDOR WOMEN SHOES

Shipping Policy

Carrier

Orders will be shipped via Amazon Logistics (FBA)/ USPS/ FEDEX/ UPS.

Shipping Fee

Free shipping for all orders in US.
(Puerto Rico and International shipping not available yet)

Handling Time

It will take 1-2 working days to handle and ship items after receiving orders.

Shipping Time

Items will be shipped from our warehouse located in CA directly, it will take 2-5 business days for delivery.

Order Tracking

Tracking number will be sent via email once the items shipped. If the tracking number doesn't provide tracking details, please wait a few hours for the carrier to update the status, and then check again.

Shipping Address Modification

Shipping address can be changed if there’s no tracking number provided. After the tracking number applied, please understand that we have no right to modify the shipping address.

Missing or Lost Packages

If you receive delivery notification of the shipment(s) via your email but not receive the order(s), please try:
1. If you live at a residence, please try to look around the shipping address.
2. If you live in an apartment, please try to check again with the receptionist at the reception area.
3. Some carrier’s delivery notification can be shot out 24 hours before its actual arrival. If you still can’t find your package(s), please contact us to help you filing the claim and sending you a new package(s) replacement.